Q1: Can I request samples?
A: Yes. Samples are available in limited quantities. Shipping and related costs will be covered by the requester.
Q2: Can I use my own logo or design on the products?
A: Yes. We offer OEM/ODM services. Your logo and design can be customized on the products.
Q3: Do you have your own factory?
A: Yes. Our factory is located in Nanjing, Jiangsu Province. You are welcome to visit our company and facility. We are a high-tech enterprise specializing in the R&D, production, sales, and service of IoT instruments and meters, backed by years of industry experience and technical expertise.
Q4: What are the advantages of your products?
A: Our products offer the following advantages: high precision, excellent stability, user-friendly operation, long service life, energy efficiency, and comprehensive after-sales support.
Q5: When will my order be shipped?
A: All products are in stock. Shipments will be arranged promptly after order confirmation.
Q6: Do you provide technical support?
A: Yes. We offer full-cycle remote technical support, including product selection guidance, installation and debugging assistance, and user training.
